CEO89 Privacy Policy

CEO89 (ceo89.win) is one of Bangladesh's most trusted online gaming platforms. We believe your personal data is your most valuable asset — and CEO89 treats it with the utmost care. This Privacy Policy applies to our website, mobile app, and all related services.

This Privacy Policy comes into effect the moment you create an account on CEO89, use our services, or simply visit our website. By using ceo89, you agree to this policy. Please take a moment to read this page carefully.

Our Privacy Policy is written in plain language so every user in Bangladesh can easily understand it. If you have any questions, please reach out to our support team.

CEO89 only collects data that is necessary to deliver our services, ensure security, and meet legal obligations. We do not collect any information beyond what is required.

Personal Identification Information:

• Name & Contact: Full name, mobile number, and email address.
• Identity Verification: National ID (NID) or passport number.
• Address: Full residential address.
• Date of Birth: Required for age verification.

Financial information:

• Payment Information: Mobile Banking, Nagad, or Rocket number, or crypto wallet address.
• Transaction History: Deposit and withdrawal records.

Technical Information:

• Device Information: IP address, browser type, and operating system.
• Usage Data: Pages visited, time spent, and games played.
• Log Data: Login time, session details, and error reports.

CEO89 uses collected data solely for its stated purposes. We never use your information for anything else without your consent. Below is a detailed breakdown of how we use your data:

• Service Delivery: Managing your account, processing deposits and withdrawals, and ensuring a smooth gaming experience.
• Identity Verification: Completing the KYC process and preventing access by minors.
• Security: Preventing fraud, money laundering, and cyberattacks.
• Customer Support: Resolving your complaints and inquiries.
• Contact: Sending important updates, transaction confirmations, and security alerts.
• Service Improvement: Analyzing data to enhance your gaming experience.
• Legal Obligations: Meeting the requirements of applicable laws and regulatory authorities.

CEO89 never sells your personal data. However, limited information may be shared with the following parties in certain circumstances:

• Payment Processors: Payment gateways such as Mobile Banking, Nagad, or Rocket — strictly for processing transactions.
• Game Providers: Third-party game providers — limited data shared only as required to operate the games.
• Government Authorities: Where required by legal obligation or court order.
• Security Partners: Fraud prevention and cybersecurity agencies.
• Cloud Services: For data storage and processing — they operate under strict privacy agreements with ceo89.

All parties listed above are bound by CEO89's privacy standards. No third party may use your data for their own purposes.

Cookies and similar technologies are used on the CEO89 website and app to enhance your experience. Cookies are small text files stored on your device.

Cookies we use:

• Essential Cookies: Maintaining login sessions and ensuring security — these cannot be disabled.
• Functional Cookies: Remembering your preferences and language settings.
• Analytics Cookies: Understanding site usage patterns and improving our services.
• Performance Cookies: Identifying loading speed issues and technical problems.

You can manage cookies through your browser settings. However, disabling essential cookies may affect the functionality of some CEO89 features.

CEO89 uses industry-leading technology to keep your data secure. Our security infrastructure is continuously updated to protect you against emerging threats.

• SSL/TLS Encryption: All communications on the website and app are secured with 256-bit SSL encryption.
• Two-Factor Authentication (2FA): Two-factor authentication for secure account access.
• Data Encryption: Stored sensitive data is protected with AES-256 encryption.
• Security Testing: Regular third-party penetration testing and audits.
• Access Controls: Only authorized personnel can access specific data.
• Firewall: Advanced WAF technology is used to block unauthorized access.

As a CEO89 user, you have full control over your own data. We want you to stay in the driver's seat at all times.

• Right to Access Data: You can find out exactly what information CEO89 holds about you.
• Right to Rectification: You may request corrections to any inaccurate or outdated information.
• Right to Erasure: You may request deletion of your data where no legal obligation requires us to retain it.
• Right to Portability: Export your data in a readable format.
• Right to Restrict Processing: Requesting that data processing be stopped in specific cases.
• Right to Object: Objecting to marketing or analytical processing.

To exercise any of these rights, please contact our support team. We will respond within 30 business days.

CEO89 retains your data only for as long as necessary. Retention periods vary depending on the type of information:

• Account information: For the duration the account remains active and a minimum of 5 years after closure, as required by law.
• Financial transactions: Minimum 7 years (in accordance with financial regulatory requirements).
• KYC documents: 5 years after account closure.
• Log Data: 90 days to 2 years.
• Marketing Information: Until consent is withdrawn.

Upon expiry, data is securely deleted or anonymized. Under no circumstances is unnecessary data retained.

CEO89 is exclusively for users aged 18 and above. We do not knowingly collect personal data from minors. Age verification is mandatory at registration.

If we become aware that a minor has registered an account on CEO89, that account will be closed immediately and all associated data will be deleted.

CEO89 reserves the right to update this Privacy Policy as needed. Updates may occur when new features are added, legal requirements change, or security measures are improved.

For significant changes, we will send a notification to your registered email and display a clear notice on the website. Continued use of ceo89 after any changes will be taken as acceptance of the updated policy.

For any questions or concerns, please reach out to our dedicated privacy team. We're always here to help.